Refund Policy

At DAYDAY LISTS LIMITED, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund policy below.

1. Returns
You may return most unused and unopened items within 14 days of delivery for a full refund or exchange.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be in its original packaging

• Proof of purchase (receipt or order confirmation) is required

Custom-made or special-order products are non-refundable unless faulty.

2. Damaged or Faulty Items
If your item arrives damaged or defective:

• Please contact us within 48 hours of delivery

• Provide photos of the damage

• We will arrange a replacement, repair, or full refund

3. Non-Returnable Items
The following items cannot be returned:

• Installed or used shower cabins

• Custom-made products

• Clearance or final sale items

• Products damaged due to improper installation

4. Refund Process
Once we receive and inspect your return:

• You will be notified of approval or rejection

• Approved refunds will be processed within 5–10 business days

• Refunds will be issued to the original payment method

Shipping costs are non-refundable unless the return is due to our error.

5. Return Shipping
Customers are responsible for return shipping costs unless the product is faulty or incorrect.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items without tracking.

6. Exchanges
We replace items only if they are defective or damaged.

If you wish to exchange an item, please contact us at: natalietipton@daydaylistslimited.com

7. Contact Information
If you have any questions regarding returns or refunds, please contact:

Email: natalietipton@daydaylistslimited.com

Phone: +447347725337

Address: Unit 1587 2/F, 138 University Street, Belfast, Northern Ireland, BT7 1HH